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Opera Storybooks support

How can we help?

Send us a message and you’ll receive a support ID by email. We aim to respond within five business days; purchase and privacy requests can sometimes take longer.

Use your Opera Storybooks account email for account or Premium help.
Never send a password, sign-in code or full payment-card number.

We use these details only to answer and manage your request. Spam protection is provided by Cloudflare Turnstile. See our privacy policy.

Prefer email?

Write to support@operastorybooks.com. If you already have a support ID, keep it in the subject line.

Quick answers

Things to try first

Premium is locked after payment

Sign in with the Opera Storybooks email used for the purchase, open Settings and choose Restore purchases. Do not buy a second subscription to solve a temporary access problem.

A sign-in email has not arrived

Check spam and mail filters, then request a fresh code after the resend timer finishes. Support will never ask for your sign-in code.

Manage or cancel a subscription

Purchases are managed by the store where you subscribed. Open Apple subscriptions or Google Play subscriptions.

Delete an account or make a privacy request

You can delete your account inside the app. If you cannot use the app, see our account deletion page. Other privacy requests can be sent through the form above.